EPS system is not reachable

The message "The EPS system cannot be reached" is displayed, if the TouchBOX surface does not get a connection to the EPS system.

The IP address of the TouchBOX currently configured for the TouchBOX is also used. EPS system is displayed.

This error message may be caused by:

• The EPS system is turned off
• The EPS system has no or a faulty network connection.
• The EPS system has a different IP address than the one configured in the TouchBOX.

How to get the IP address of the EPS system is described in the manual of the respective EPS system.

You can change the IP address of the EPS system via the configuration page of the TouchBOX. There you can enter the correct IP address of the EPS system.

Important:

For the input you need a USB keyboard, which you connect to the TouchBOX. you have to.