TouchBox Update

• Connect the TouchBox to your network via Ethernet cable.

• Start the TouchBox 
• In the user interface of the TouchBox there are 2 icons
  
  
  The icon (1) indicates whether an Internet connection is available.
  The icon (2) shows if a connected peripheral device is reachable.
  
  
• If the icon 1 is green after the TouchBox is connected to the company network, updates are now automatically downloaded and installed.
• If the icon (1) is red  it can be due to 2 causes :
  • The company network works with fixed IP addresses
  • It's a wiring error

If the company network works with fixed IP addresses, proceed as follows:

• Press the Setup button.
  
  
• Start the Setup Wizard via the "Start Configuration" - button
  
  
• Next select whether your TouchBox is connected to an EPS system (Tree/Jump/HoopStation) (1) or is the TouchBox part of the Smake Satellite System (2).
  
  
• If the TouchBox is used for an EPS system (Tree/Jump/HoopStation), you can enter the EPS IP address in the next step (here you will find information how to find out the IP address)
  
  
  
  
• In the next step you select if your company network uses a DHCP server or if you need to work with fixed IP addresses. For information contact your system administrator.
  
  
  
  
• If a DHCP server is available select point 1.
• If you are dependent on fixed IP addresses click on point 2.
• If you have chosen point 2 you need the following information which you can ask your administrator for:
  
  • IP address
  • Netmask
  • Gateway
  • DN-Server
• If you have all this information enter it in the next step.
  
  
• When you have entered all addresses you can go on with the click on "Next".
  
  
  
  
• At last you get your summary of your settings.
  
  
  
  
• Click on "Save and restart" after the restart your TouchBox is now connected to the internet and can install updates.